Update: REVISED HOURS DUE TO CURRENT RESTRICTIONS
WE WILL REMAIN OPEN FOR BUSINESS MONDAY THROUGH FRIDAY BETWEEN THE HOURS OF 9:00 AM AND 3:00 PM. ACCOMMODATIONS CAN BE MADE OUTSIDE THESE HOURS ON A CASE BY CASE BASIS. PLEASE CONTACT US, WE WILL WORK WITH YOU.
PLEASE USE THE KEY DROP (WITH AN ENVELOPE PROVIDED IN THE BLACK BOX) IN THE BIG BLUE DOOR IF YOU WOULD LIKE TO DROP OFF A CAR WHEN WE ARE CLOSED. WE WILL CALL YOU AS SOON AS WE HAVE YOUR INFORMATION.
IF YOU NEED US, PLEASE CALL 704-522-9000. THE PHONES ARE FORWARDED AND WE WILL DO OUR BEST TO RESPOND TO YOUR NEEDS.
We’ve had some calls and questions about how we are addressing coronavirus concerns. We certainly understand people’s desire for information and reassurance. We believe that automobile maintenance and repair is an essential service and we will keep our doors open. We want our customers to know that we are taking every step we can to prevent the spread of germs and bacteria, while still providing the highest quality service for your vehicle.
We’re stepping up measures within the shop to ensure that any of our customers, employees, or family that may be considered high risk are protected from any potential health concerns.
So what are we doing? I’m glad you asked – Here’s the list:
We offer pickup and drop off services – couple this with our pay-by-text and the ability to approve or decline repairs by email and you don’t even need to leave the house!
We also have a respiratory hygiene policy/protocol and hand washing policy/protocol in place as well as a sick day policy for employees which ensures they aren’t pressured to come to work sick!
We are a family owned and operated business. We understand that for some, this is a very unsettling time. We feel it’s important that you know we’re taking additional steps to protect each of you!
Please don’t hesitate for a split second to reach out if there’s anything you need – we’re here to help!